❏ Check-in from 1 p.m. / Check-out by 11 a.m.
❏ Early departure: the corresponding amount will not be refunded.
❏ No show: the total amount of the reservation will be charged.
❏ Special requests for cots, high chairs, etc. are subject to availability upon arrival.
❏ To formalize your stay you must go to the reception:
- To verify that you are the one who has access to the facility's facilities.
- To collect the key to the door of your house.
- To receive additional information about the stay at your home.
❏ Tenerife Living is not responsible for money, valuables and other goods or items left in your vehicle or at home.
❏ Any material damage to the facility must be paid to Tenerife Living before departure, in the total amount determined by Tenerife Living.
❏ Only the person or persons from the reservation are allowed to stay in the house.
❏ Tenerife Living reserves the right to admit any person to its facility.
❏ The reservation must be paid before arrival at the house.
❏ In the event of the death of a guest, the Tenerife Living Administration will notify the Ministry of Public Affairs and make the luggage of the deceased available to them.
❏ It is strictly forbidden to smoke in the houses.
❏ Check your home on arrival, if you find any damage notify the reception, any damage found on departure can be compensated by debiting the amount of the damage on your credit card.
❏ In the current situation of the health crisis caused by COVID 19, this establishment had to take a series of measures due to the application of the different regulations of use. As part of these measures, we have informed you, throughout the reservation process, of the conditions that you, as a customer, must comply with when using common areas, elevators, corridors and other service restrictions, according to current regulations. They have all been included in the internal regulations of the facility, as well as our RIGHT OF ADMISSION and are available to you in the homes. For your advice and callback at any time.
❏ As a CUSTOMER, you agree to comply with the distancing measures established, as well as the use of the means considered mandatory or recommended during your stay in the establishment, both by law and by the hygiene protocol approved by the establishment. As a CUSTOMER, you assume all the consequences of your violation in terms of preventive measures and you will be informed of them. Failure to comply may result in the immediate termination of your accommodation contract and cancellation of your stay with no right to a refund.
❏ You are informed that in the event of a suspicion, positive or direct contact of a positive by Covid19, any costs arising from the extension of your stay, need for additional rooms or special transport that you may require will be carried out on your account, unless , You have taken out insurance for yourself or a third party that covers these risks and your expenses derivatives, whereby the cost of reimbursement can be derived from this insurance.
Finca La Gaviota (Tenerife North - Icod de los Vinos) - Community pool and jacuzzi - RULES AND RESPONSIBILITY
❏ The times of use and enjoyment of the communal pool and jacuzzi are from 08:00 to 22:00.
❏ The sole responsibility of the bather is:
❖ Damage or inconvenience suffered or caused by misuse of the facilities.
❖ All these nuisances and / or discomfort caused to third parties by their movements and / or maneuvers during the bath.
❖ Parents or legal guardians are responsible for their children and/or dependents as required by law.
❏ The establishment can prevent improper use of the communal pool and jacuzzi at any time.
❏ You have read, understood and agree to the above.
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