In the situation of the health crisis caused by COVID 19, this establishment has had to adopt a series of measures due to the application of the different regulations of use. As part of these measures, we have informed you, throughout the reservation process, of the conditions that you, as a customer, must comply with when using common areas, elevators, corridors and other service restrictions, according to current regulations. They have all been included in the internal regulations of the facility, as well as our RIGHT OF ADMISSION and are available to you in the homes for your advice and call back at any time.
The CUSTOMER must present the reservation document at the reception along with the identity documents of all guests who wish to stay. In addition, no visitors can be received because no more people can be specified as the guests of the reservation. According to the definition of the Institute for the Spanish Tourist Quality in the document Measures to reduce contagion from the coronavirus, we are obliged to register upon arrival of all residents of the accommodation and verify their identity through the identity cards. This inmate register must be presented to the state security forces. All this in accordance with the current legal framework, for safety and in the context of COVID-19 also to facilitate the traceability of inmates due to a possible epidemiological outbreak.
Consult the information at www.hallocanary-islands.com this is an official website promoting the Canary Islands tourist destination.
https://www.hellocanaryislands.com/travelling-to-the-canary-islands/
Here you will find information about the different steps you need to take before traveling to the Canary Islands, depending on where you are departing from and your choice of accommodation.
Here you can find the nearest authorized medical center where you can have the test performed.
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